Return Policy

We strive for 100% customer satisfaction every day. If for any reason you are not satisfy with the item received, you may return your purchase in UNWORN, UNWASHED, UNALTERED condition with ALL TAGS ATTACHED.

PLEASE NOTE THAT item(s) can only be return for Store Credit only.

Returns must be posted within 7 days of receiving your order.

There is a restocking fee of 5% for all items returned. For example, if you return a dress you purchased for RM100, you will receive a store credit coupon worth RM95.

Original shipping costs will not be refunded. Also, buyer bears the cost of shipping the item back to us.

Sale and promotion items are not acceptable for return.

Procedure To Return Item(s)

1) Please contact our Customer Service staff at customer_care@classicmod.com before you wish to return. Our staff will send you a Return Slip by email.

2) Please print out and fill in the Return Slip and pack it with the items and send to our office address:

1976, First Floor, Jalan Tok Ungku,
Taman Bukit Blossom, 70100 Seremban,
Negeri Sembilan.

3) Once we receive the returned item, we will process your request within 5 business days and the Store Credit will be issue to you by email. Again, please note that Store Credit is only granted once returned items have been deemed to be unworn and in original condition.

Usage of Store Credit

Store credit is in a form of coupon send to your email from our Customer Service department. The coupon will contain a special code and value amount. You can use this coupon by entering the code into the coupon box on the bottom left side of your SHOPPING BAG page, before you click the “Proceed to Checkout” button.

Store Credit is valid for 365 days.

Enquiry

Should you have any question regarding our return policy, please contact us at customer_service@classicmod.com.